Ryanair wegen Rollstuhlfahrerpolitik verklagt

[touchdown99]

http://www.telegraph.co.uk:

 

"A disabled man who was forced to pay to use a wheelchair is seeking damages from Stansted airport and budget airline Ryanair in court next week

 

Bob Ross, 54, ... was charged £36 for the use of a wheelchair on a Ryanair flight to France from Stansted airport last year. The charge more than doubled the cost of his £20 flight. ...

 

Both Ryanair and Stansted have denied responsibility for the cost. A Stansted spokeswoman said: "We provide free wheelchair use for disabled passengers around the airport as far as the check-in desk, at which point it becomes the responsibility of the airline."

 

"All the airlines - except for Ryanair - then provide passengers with wheelchairs from the airport services company, which charges £18 each way. The airlines absorb that cost rather than passing it on to the passenger.

 

"Ryanair however does not provide that service and refers passengers to the airport services company, which then charges them for the use of the wheelchair."

 

A Ryanair spokesman said: "We fly to 86 airports and at 80 of them wheelchairs are provided free of charge. We think those airports which do not provide wheelchairs should do so."

 

"If people have their own wheelchairs we carry them free of charge, at a cost to the company which is often more than the price they have paid for their ticket.

 

"Ryanair has never charged anyone a penny for using a wheelchair."

 

The DRC is now considering a class action after a number of other people complained about Ryanair, the spokeswoman said.

 

EasyJet, which also operates out of Stansted, says it does not charge for wheelchair use. A spokeswoman said: "We absorb the cost of providing wheelchairs and wouldn't dream of passing that on to the customer. It just wouldn't be fair." "

[conrad]

typisch Ryanair!

[joBER]

ich finde die Tatsache, dass Rollstühle überhaupt was kosten (egal ob die Arline oder den PAX) ziemlich abartig, wenn man bedenkt dass sich zur Zeit ja alle und jeder für ein "barrierefreien Zugang" aussprechen. Sollte wirklich geändert werden.

Könnte mir allerdings vorstellen, dass FR in STN zukünftig unabhängig von dieser Firma Rollstühle bereitstellt, wäre für sie billiger als die hier genannten 18 Pfund...